test.de lists individual cases in which Schwäbisch Hall initially refused to pay loyalty bonuses or was sentenced to do so.
Heilbronn District CourtNote from 04/11/2022
File number: Bi 6 O 183/21
Home savings lawyer: Simon Bender, Oberursel
In the dispute over a loyalty bonus, the single judge responsible for the decision, Uwe Bienas, said: The chamber is discussing whether the regulation on the loyalty bonus in the Schwäbisch Hall conditions is opaque and therefore ineffective. The building society then made a settlement with the plaintiffs and still paid part of the loyalty bonus.
Out-of-court settlement
in a dispute over loyalty bonuses
Home savings lawyer: Simon Bender, Oberursel
Schwäbisch Hall had terminated the home savings contract. The customer did not pay her standard savings contributions despite being asked to pay back, the building society explained. She did not receive this letter, the saver explained. The consumer advice center in Baden-Württemberg asked Schwäbisch Hall to pay the loyalty bonus without any result. The letter threatening termination was not received. After the customer had turned on lawyer Simon Bender, the cash register still paid the loyalty bonus.
Out-of-court settlement
in a dispute over dismissal
Home savings lawyer: Simon Bender, Oberursel
Schwäbisch Hall initially referred to the termination of the contract after termination. The building society had claimed that it had requested back-payment of standard savings contributions via the customer’s online mailbox. When that didn’t happen, she fired the customer. After the building saver had lawyer Simon Bender involved, Schwäbisch Hall wrote to the lawyer: “In the special individual case of your client, we are not sticking to our termination (…).” The building saver can now continue the contract.
